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HOW WE COLLECT, USE, AND PROTECT YOUR INFORMATION

Jayne Massage ("we," "us," "our") respects your privacy. This policy explains what information we collect through jaynemassage.com and while providing massage therapy, how we use it, and your choices. By using this site or booking a session, you agree to this policy.

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Information we collect

  • Contact details: name, phone number, email address

  • Appointment details: treatments booked, appointment history

  • Health and intake information: health history, injuries, areas of pain, medications, pregnancy status, and other details shared on your intake form or during a session

  • Email address, if you subscribe to our list

  • Payment is handled by a third-party processor; we do not store your full card number

  • Basic technical/usage data (general location, device, browser, pages visited) collected automatically through standard site analytics

 

Your health information

Information you share on your intake form or during a session is confidential and used only to provide safe, effective treatment. We do not disclose it to anyone without your written permission, except where required by law. It is never used for marketing and never sold.

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How we use your information

  • To schedule, confirm, and remind you about appointments

  • To provide appropriate treatment based on what you've told us

  • To respond to calls, emails, and messages

  • To process payment

  • To send occasional emails, only if you've subscribed

  • To keep basic business records and improve the website

 

How we share information

We share information only with the service providers needed to run the practice: our booking platform, payment processor, email provider (if you've subscribed), and website hosting/analytics providers. They may use your information only to provide their service to us. We may also disclose information if required by law or to protect someone's safety.

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We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing.

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Cookies

We use cookies for basic site functionality and aggregate analytics. Most browsers accept cookies automatically; you can set yours to decline them, though some features (like online booking) may not work properly if you do.

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Your choices

  • Unsubscribe from marketing emails anytime via the link included in each one

  • Request to see or correct the personal information we hold about you, free of charge

  • Request deletion of your information, subject to any records we're required to retain

  • Ask us to stop contacting you for marketing; appointment-related messages will still be sent

 

Contact us using the details below to make any of these requests.

 

Data security

We use reasonable physical, electronic, and procedural safeguards to protect your information, including secure storage of intake forms and reputable third-party providers for booking and payment. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.

 

Children's privacy

This site isn't directed to children under 13, and we don't knowingly collect their personal information online. Minors may receive treatment only with a parent or legal guardian's consent.

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Links to other websites

Our site may link to other websites (like a booking platform or review page). This policy doesn't apply once you leave jaynemassage.com.

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Changes to this policy

We may update this policy from time to time. The date at the top will reflect the most recent update.

 

Contact

Address: 8817 S Redwood Rd. Ste C, West Jordan, UT 84088

Phone: (801) 860-4325

Email: hello@jaynemassage.com

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